Privacy Policy

Introduction

At FlareCare, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application. We are committed to protecting both your personal information and health data with the highest standards of security. By using FlareCare, you consent to the practices described in this policy. If you have any questions or concerns, please contact us at privacy@flarecare.io.

Information We Collect

Personal Information

When you create an account, we collect:

• Full name
• Email address
• Authentication information

Health Information

We collect the following health-related data that you log in the app:

• Bowel movement logs
• Food entries
• Medication logs and schedules

Device Information

We collect non-personal technical data to improve app performance:

• Device type, model, and operating system
• App usage statistics and feature interaction data
• Error logs and performance metrics

How We Use Your Information

FlareCare uses the information collected to:

• Provide and improve app functionality
• Identify trends and patterns to help you better understand your health
• Enable features like health tracking and progress reports
• Ensure data security and app performance

We never use your data for advertising or marketing purposes.

Data Storage and Security

We store your personal information and health data securely in our encrypted database systems. We implement industry-standard security measures to protect your data, including:

• End-to-end encryption for all data during transmission
• Secure storage of personal and health data using AES-256 encryption
• Regular security audits and vulnerability testing
• Strict access controls and authentication requirements
• Database-level encryption and comprehensive security measures

Data Retention

Your personal information and health data are stored securely in our encrypted database systems and will be retained as long as you maintain an active account. If you choose to delete your account, your personal information will be permanently deleted, and your health data will be anonymized or deleted after a reasonable period. You can request deletion of your data at any time by contacting us.

Your Rights

You have several rights regarding your personal information:

• Access: You can access your personal information through your account settings
• Update: You can update your personal information at any time
• Delete: You can request deletion of your account and associated data
• Data Export: You can request an export of your data
• Delete Data: You can delete individual logs or all app data at any time

Children's Privacy

FlareCare is not intended for children under 13 years of age. We do not knowingly collect data from children under 13. If you believe a child under 13 has used the app, please contact us at privacy@flarecare.io.

Third-Party Services

FlareCare uses industry-leading third-party services for secure data storage and processing. These services comply with relevant privacy and security regulations.

Data Sharing

We do not sell, rent, or share your data with third parties except:

• When required by law or legal process
• For operational purposes, such as secure data storage, through HIPAA-compliant partners

Breach Notification

In the event of a data breach, we will notify affected users and authorities in accordance with applicable laws. All encrypted data is considered secure and may not require notification.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: