Help with your account, app access, and tracking setup.
Get help with FlareCare without getting sent through a maze. For urgent symptoms, contact a clinician or emergency services.
Fastest support path
Email support with your account email, device, and the issue you are seeing.
Email supportFort Worth, Texas
Email support
For account, subscription, app, or data questions, email the FlareCare support inbox.
support@flarecare.ioApp troubleshooting
Password reset, app access, subscription questions, and download issues are best handled through support.
Get app helpPrivacy questions
Read how FlareCare handles account information, health logs, analytics, and deletion.
Privacy policyQuick answers before you email support.
These cover the common stuff. Anything tied to your account should go to support.
Use the forgot-password option in the app. If the reset email does not arrive, contact support with the email address on your account.
Use the app settings and report flows where available. Support can help if you are looking for a specific account or data question.
FlareCare helps you track and organize gut health notes between appointments. For medical decisions or urgent symptoms, use medical care.
Include your account email, device type, the feature involved, and a short description of what happened. Avoid sending sensitive medical details unless needed.
Support is not emergency care.
FlareCare support can help with the app. For severe pain, bleeding, dehydration, fever, or urgent symptoms, contact a clinician or emergency services.